Ubuntu Request Tracker

Have you had the unfortunate need of having to contact the Request Tracker (rt@ubuntu.com)? If you have, you probably know what I mean when I say it can be a very frustrating thing to do.

When I started the ubuntu-cell mailing list, it took about 2 months to get a reply (not get it done, just a reply). Now, with the need of hosting for the PS3 Port, I’m pretty sure it won’t take any less time. 1 month and 6 days … And counting!

Seriously, does anyone else besides me thinks this is absurd?

July 24, 2008 | Filed Under Ubuntu

 

Comments

6 Responses to “Ubuntu Request Tracker”

  1. jorge on July 25th, 2008 12:00 am

    I was just handed responsibility of accepting/rejecting lists for ubuntu.com last week and have cleared out most of the queue, I will be checking the requests at least once per day from now on.

  2. viperhoot on July 25th, 2008 12:11 am

    Yes, i’m waiting in RT 2 months (or 3) for the ubuntu-pe planet and nothing yet.

  3. Kiko Reis on July 25th, 2008 1:14 am

    Have you considered using Launchpad to host your mailing lists?

  4. Tiago Faria on July 25th, 2008 9:19 am

    Kiko, I’m not asking for a Mailing List this time. When I asked for the PS3 mailing list, the feature was still in beta.

  5. Tiago Faria on July 25th, 2008 9:23 am

    reCaptcha is freaking out. I deactivated the plugin until they fix it.

  6. Kenny on July 25th, 2008 4:59 pm

    So true …

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